Return Policy: Authorization is required for ALL returns. Please contact Christi@creativeunderground.net before attempting to return any item.
No items will be considered for return after 10 days of the order shipping date. No credit will be given for the original postage paid to have the order shipped to you. Returns once approved, must be accompanied by a copy of your order invoice and a copy of your return authorization e-mail. Refunds will be made using the same payment method that was used to place the order.
Damaged Goods: You must notify us by e-mail to timelesscreation@comcast.net within 3 days of receipt of your order. We will then make appropriate arrangements with you for return of the damaged goods.